Official Legal Document

q79com Terms & Conditions and
Policies

By accessing this platform, players are considered to have read and accepted these terms and conditions. Please read the rules below carefully before you start playing.

Last updated: 29 October 2026

Introduction and Agreement

Every player who uses q79com's services must fully accept and comply with these terms and conditions ("Terms"). These Terms form a legally binding agreement between the player and q79com.

q79com is an online casino platform serving players in Myanmar, operating with SSL encryption and a fair-play system. By accessing the platform, registering an account, or playing any game, the player confirms they have read, understood, and accepted these Terms.

Important notice: This platform is accessible to adults aged 21+ only. Anyone under the age of 21 is not permitted to use this service.

q79com reserves the right to amend these Terms at any time, with or without prior notice. Any changes take effect from the moment they are published on this page. Players are responsible for checking for the latest updates regularly.

Account Registration and Responsibilities

2.1 Account Registration Requirements

To register an account at q79com, players must meet the following requirements—

  • Must be 21 years of age or older.
  • Must register using accurate personal information.
  • Each person may only open one account. Opening a second account using the same payment method, IP address, or personal details is not permitted.
  • All information provided must be current and accurate, and players must notify q79com of any changes.

2.2 Account Security

Players must keep their login credentials (username and password) confidential and must not share them with anyone. No registered account may be used by a third party. You may only play on your own account — playing on behalf of someone else, or entering any arrangement where another person is paid to play on your account, is not permitted.

2.3 Account Verification

q79com may request identity documents at any time to verify a player's personal information. Withdrawals may be temporarily suspended until verification is complete. q79com reserves the right to close the account of any player who provides false information and to forfeit any remaining balance.

Deposit & Withdrawal Rules

q79com applies the following clear system for all financial matters —

Item Details
Minimum Deposit Amount 5,000 Ks (all methods)
Minimum Withdrawal Amount 10,000 Ks
Withdrawal Processing Time 15 minutes to 2 hours
Payment Methods KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer
Currency Myanmar Kyat (MMK / Ks)

3.1 Deposits

Deposits can be made via KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer. Funds will only appear in your account once a deposit is confirmed. While a deposit is under review, the player's ability to request a bonus may be limited. If a deposit fails, please contact us via 24/7 Live Chat.

3.2 Withdrawals

Withdrawal requests will be processed within 15 minutes to 2 hours. Players must have completed identity verification before withdrawing. If bonus funds are involved, the associated wagering requirement must be met in full before a withdrawal is approved.

3.3 Financial Security

Withdrawals will only be processed to the same method used for the deposit. q79com reserves the right to take action in accordance with applicable law to prevent money laundering.

Bonus & Promotion Terms

4.1 Welcome Bonus

q79com offers a 100% welcome bonus on your first deposit, up to 500,000 Ks. To withdraw bonus funds, you must complete a wagering requirement of 20x the bonus amount.

Example 1: Deposit 20,000 Ks, receive 20,000 Ks bonus — balance becomes 40,000 Ks. To withdraw, you must wager 20,000 Ks × 20 = 400,000 Ks.

Example 2: Deposit 1,020,000 Ks, receive the maximum bonus of 500,000 Ks — balance becomes 1,520,000 Ks. To withdraw, you must wager 500,000 Ks × 20 = 10,000,000 Ks.

4.2 General Bonus Terms

  • Each bonus is governed by the specific terms stated in its respective announcement.
  • Each player may benefit from a promotion only once — opening multiple accounts to claim a bonus more than once is not permitted.
  • Bonus funds cannot be transferred as cash.
  • Winnings from a bonus may only be withdrawn after the wagering requirement has been met in full.
  • If q79com detects intentional abuse of bonus conditions, it reserves the right to reclaim the relevant bonus and any winnings derived from it.

4.3 VIP Levels & Cashback

q79com's VIP program has 5 levels — Bronze, Silver, Gold, Platinum, and Diamond. Players are assigned to a level by the casino support team based on their activity and progress —

  • Bronze: up to 0.3% cashback per week
  • Silver: up to 0.6% cashback per week
  • Gold: up to 0.9% cashback per week
  • Platinum: up to 1.2% cashback per week
  • Diamond: up to 1.5% cashback per week

Full terms for VIP levels and cashback apply as stated on the promotions page.

Eligibility & Restrictions

5.1 Prohibited Actions

Players must not take any action intended to harm or exploit the platform —

  • Intentionally seeking out and exploiting software bugs — any funds obtained this way may be reclaimed by q79com.
  • Bonus abuse — including wagering irregular amounts or opening fraudulent accounts.
  • Playing using surveillance tools (bots, scripts, automated software).
  • Using the platform for money laundering purposes.
  • Playing in collusion with other players to pre-arrange wins and losses.

If any violation of the above restrictions is found, q79com may immediately close the relevant account.

5.2 Medical Restrictions

If a player needs to limit their gaming due to a health condition, that is their own responsibility. q79com accepts no responsibility for any health-related losses.

Gaming Rules

6.1 Fair Play

Games on q79com are built using Random Number Generator (RNG) technology, and all results are determined by a transparent random process. q79com continues to ensure fair play for all players.

6.2 Technical Issues

If a disconnection or technical fault occurs during gameplay, the game transaction records will be reviewed and the matter resolved. q79com is not responsible for issues caused by a player's own internet connection.

6.3 RTP and Game Explanations

Return to Player (RTP) refers to the average percentage of total wagers that is paid back to players. Volatility refers to the balance between the frequency and size of payouts — this is a general technical concept players should understand. Detailed RTP figures for each game on q79com can be found in the game providers' accessible information.

Personal Data Protection

q79com protects players' personal data using SSL encryption. Personal data provided by players will only be used to deliver services and for legal verification purposes, and will not be sold to third parties.

Detailed privacy policies can be read on the Privacy Policy page.

Responsible Gaming Policy

q79com treats responsible gaming as a core value. Players should approach gaming as entertainment only and should not view it as a way to earn income.

  • Players have the right to set their own budget limits.
  • Players may request a self-exclusion period.
  • If you experience harmful patterns of play, you can reach our specialists via 24/7 Live Chat.

More information on responsible gaming can be read on the Responsible Gaming page.

Service Suspension and Termination

9.1 q79com's Right to Decide

q79com has the right to close a player's account in the following circumstances —

  • When a violation of these terms and conditions is found
  • When registration using false information is discovered
  • When bonus abuse is detected
  • When there is a legal requirement to do so

9.2 Service Protection

q79com is not responsible for losses arising from temporary service interruptions caused by technical maintenance, server issues, or circumstances beyond q79com's control. In such cases, players will be notified in advance wherever possible.

Player Complaints and Dispute Resolution

If a player has any complaint regarding a game result or a financial matter, they can raise it immediately via 24/7 Live Chat, and may also contact us at email: [email protected].

When a complaint is resolved by q79com's decision, that decision is final, and the player is considered to have accepted it as a rejection of any further claim that could be made.

If you were disconnected during a game, note down the date, time, game name, and bet amount when the game started, then contact us — we will check the records for you.

General Provisions

11.1 Language and Interpretation

If there is any discrepancy in meaning between the Myanmar translation of these terms and conditions and the original, q79com's official interpretation shall prevail.

11.2 Applicable Law

This agreement sets out the terms and conditions for players in Myanmar. q79com operates the platform in accordance with applicable regulations and does not represent or act on behalf of any organisation, journal or authority — players are responsible for checking and understanding the laws of their own country.

11.3 Partial Invalidity

If any provision of these terms and conditions is found to be legally unenforceable, the remaining provisions will continue to have full effect.

11.4 Contact Us

For any questions regarding these terms and conditions, you can reach us via 24/7 Live Chat or by email at: [email protected]

Terms and Conditions FAQ

The welcome bonus carries a 20x wagering requirement on the bonus amount. For example, if you deposit 20,000 Ks and receive a 20,000 Ks bonus, you must wager 20,000 × 20 = 400,000 Ks before any winnings from the bonus can be withdrawn.

Withdrawal requests are processed within 15 minutes to 2 hours. Available methods include KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. Players must complete identity verification before making a withdrawal.

No. Each person may only hold one account at q79com. Opening a second account using the same payment method, IP address, or personal details will be treated as bonus abuse and the account may be suspended.

The minimum deposit is 5,000 Ks for all payment methods. The minimum withdrawal amount is 10,000 Ks.

q79com may give advance notice of major changes, but this is not guaranteed. Players are responsible for checking the "Last updated" date on this page regularly to stay informed of any changes.

All game records are stored on q79com's servers. If you lose connection and cannot see the game result, contact 24/7 Live Chat and provide the date, time, and game name. The records will be checked and the issue resolved.

Start by contacting 24/7 Live Chat — this is the fastest way to get a resolution. If you provide full details but do not receive a prompt response, email [email protected] with your account name, a description of the issue, and any relevant records attached.