Privacy Protection Policy

q79com's Privacy Policy

Q: How can I request to view or delete my personal information?

You can contact us via 24/7 Live Chat or at support@q79com.mom to request to view or delete your personal information. We will action your request promptly after completing an identity verification check. If any data cannot be removed due to legal requirements, we will explain this clearly.

This policy explains how we collect, store, use, and protect your personal information.

Last updated: 29 October 2026

Protected with SSL encryption

Introduction

q79com's Commitment

q79com is a platform that places the highest priority on the privacy of players in Myanmar. This Privacy Policy ("Policy") clearly sets out the information we collect from the moment you visit the q79com website and how we manage it.

By accessing and using our platform, you are considered to have accepted the terms of this Policy. If you do not agree to this Policy, we ask that you stop using our services.

This Policy applies to the q79com.mom website and all associated services. Any changes to the Policy will be published on this page, and you will be notified of any significant changes.

Data Collection

Information We Collect

We collect the following categories of information from you—

2.1 Information You Provide Directly

Name, date of birth and contact details provided when registering an account
Identity verification details provided when completing neighbour connectivity checks
Financial details provided when making payments via KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers
Messages, requests and complaints sent to us when contacting customer support

2.2 Information Collected Automatically

IP address, browser type and operating system details of the device you use
Pages visited on our website, time spent and links clicked
Gaming session records — game selections, betting details and payout history
Data from cookies and similar technologies (see the Cookies Policy section for details)

2.3 Information Received from Third Parties

We may receive payment confirmation and fraud prevention information from financial service providers we use to process transactions. That information is handled only within the framework of this policy.

Use of Information

How we use your information

q79com uses your personal information only for the following purposes—

3.1 Account Management

Used to create your account, verify your identity and enable access to the platform. This includes registration details, login history and gaming preferences.

3.2 Financial Transactions

Used to process deposits and withdrawals, prevent fraudulent payments and maintain transaction records. The relevant payment details are required to handle the minimum deposit of 5,000 Ks and minimum withdrawal of 10,000 Ks.

3.3 Customer Support

Contact details are used to respond to your questions, complaints and support requests via 24/7 Live Chat and email.

3.4 Legal Obligations

Used to meet financial regulatory and legal requirements, including Know Your Customer ("KYC") and Anti-Money Laundering ("AML") procedures.

3.5 Service Improvement

Includes data analysis used to improve the game types, promotions and services on our platform. That data will be processed in a form that cannot be linked back to you as an individual.

Cookies Policy

Cookies and tracking technologies

Our website uses cookies to remember your visit and to keep the platform running properly.

4.1 Strictly Necessary Cookies

These cookies are essential for the website's core functions — account login, security checks and deposit/withdrawal processing. They cannot be blocked.

4.2 Functional Cookies

These cookies remember your language preference, regional settings and gaming configuration. We recommend keeping them enabled for a smoother experience on the site.

4.3 Analytics Cookies

These cookies help us understand how the website is used and improve our services. Data is handled in aggregated form and is not used to identify you personally.

4.4 Cookie Controls

You can reject or delete cookies through your browser settings. However, if strictly necessary cookies are disabled, some website functions will not work.

Data Security

Protecting Your Data

q79com has put technical and organisational safeguards in place to protect your personal data from unauthorised access, alteration, and destruction—

6.1 Encryption Technology

SSL (Secure Sockets Layer) encryption protects all data transmitted between you and our servers. The padlock icon visible in your browser's address bar indicates that SSL protection is active.

6.2 Access Controls

Staff can only access the data they need to carry out their work. Access is logged and reviewed regularly.

6.3 Data Storage

Your personal data is stored on secure servers and protected against data loss with regular full backups.

6.4 Data Breach Response

If a data breach occurs, we will notify you promptly in accordance with the law and take immediate steps to address the breach.

Your Rights

Your Rights Over Your Personal Data

Every player on the q79com platform has the following rights regarding their personal data—

Right to Access

You can request to view what personal data we hold about you.

Right to Correction

You can request that inaccurate or incomplete personal data be corrected.

Right to Deletion

You can request that your personal data be deleted where there is no legal requirement to keep it.

Right to Data Portability

You can request to receive your personal data in a readable format.

Right to Object

You can request to object to or restrict certain processing of your personal data.

Right to Opt Out of Marketing

You can request to stop receiving marketing communications.

To exercise any of these rights, you can contact us through customer support or at [email protected].

Data Retention

Data Retention Period

We retain your personal data only for as long as needed for the original purpose and to fulfil our legal obligations—

8.1 Account Data

Personal data provided when opening an account is retained for the entire time the account remains open. After account closure, it may be retained for a further period to meet legal requirements.

8.2 Financial Transaction Records

Financial transaction records are retained for a defined period in line with financial and regulatory requirements.

8.3 Customer Service Records

Records of customer service interactions are retained for as long as necessary to improve our service and resolve disputes.

8.4 Data Deletion

Once the retention period ends, personal data will be securely deleted or anonymised.

Adults Only

21+ Only

q79com website and services are for adults aged 21+ only. We have no intention of collecting personal information from anyone under the age of 21.

If we are notified that a person under 21 is accessing our website, that person's account and personal information will be deleted immediately. If you find that a family member is accessing our services without permission, please notify us immediately at [email protected].

Policy Changes

Changes to This Policy

We may review and update this Privacy Policy from time to time. When changes are made—

The updated policy will be published on this page immediately, and the "Last Updated" date will be revised
For significant and material changes, you will be notified in advance via your registered contact details
Continuing to access and play after the notice has been given will be taken as acceptance of the updated policy
If you do not agree to the updated policy, you may request that we close your access to our services and remove your data

Last revision of this policy — Last Updated: 29 October 2026.

Contact Us

For questions about this Privacy Policy, personal data requests, or any matters related to data protection, you can reach our customer support team—

24/7 Live Chat: Contact us instantly in Burmese through the Live Chat available on our website.

Email: [email protected]

We will respond to data protection requests as quickly as possible and will action your request after completing identity verification.

FAQs

Data Protection — Questions & Answers

The most frequently asked questions about our Privacy Policy

q79com collects personal information you provide when creating an account — such as your name, contact details, and date of birth — payment information such as KBZPay details, gameplay records, and technical data such as IP address and browser type. All this data is handled under this Privacy Policy.

It is never sold, rented, or shared. We only share personal information with service providers who help us operate — such as payment processors (KBZPay, Wave Money) and technology providers — and they are also bound by this Privacy Policy.

You can contact us via 24/7 Live Chat or at [email protected] to request to view or delete your personal information. We will action your request promptly after completing an identity verification check. If any data cannot be removed due to legal requirements, we will explain this clearly.

Yes, very secure. All financial data processed through KBZPay, Wave Money, AYA Pay, and CB Pay is protected with SSL encryption and strict access controls. We use advanced payment security systems to prevent unauthorized access.

You can reject cookies from your browser settings, but blocking strictly necessary cookies may prevent core functions — such as logging in, making deposits, and playing — from working. We recommend keeping cookies enabled for the best experience.

We store your data for as long as needed to provide our services and meet legal requirements. Financial transaction records are kept for the period required by law after an account is closed. Once that period ends, data is securely deleted.

If a data breach occurs, we will immediately investigate, take steps to secure the affected data, and — for significant breaches — notify affected players without delay in accordance with the law. You can contact us via 24/7 Live Chat with any questions.